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Delaware County MRC Unit Profile

Community/Jurisdiction Served:

Ohio - Delaware County

Sponsoring Organization:

Delaware General Health Dsitrict

Date Established:

7/24/2007

Unit Information:

1 W Winter St
Delaware, OH 43015
http://www.delawarehealth.org/DC-MRC.html

Contact Information:

Kelli Kincaid
3 W Winter St
P.O.Box 570
Delaware, OH 43015
Phone: (740) 203-2046

Profile:

Delaware County MRC was initiated in coordination with the Citizen’s Corp. MRC mission development and volunteer recruiting ideas have been jointly developed. The Delaware County MRC coordination is lead by the Delaware General Health District. Delaware County MRC deals with surge capacity in a local disaster, including assisting mass prophylaxis/vaccination clinics or other major public health needs. The unit is partnered with the EMA, EMS, Law Enforcement agencies, Red Cross, County Mental Health Services, Council for Older Adults, Local Hospital, Citizen Corps, and other County resources to develop a coordinated response to a disaster. It is limiting recruitment to licensed health and medical personnel, including nurses, nurse practitioners, veterinarians, pharmacists, doctors, chiropractors, physician assistants, and dentists, and other community resources in the county. This unit is recruiting members for its MRC by making presentations and/or delivering brochures, Citizen Corps meetings, meetings of professional organizations, mailings, health fairs, and other community gatherings. The unit has a core of about 156 volunteers and will be developing a core curriculum based on the suggested MRC core competencies. These MRC volunteers will be included in exercises being planned by the County. We encourage all prospective volunteers to register with the Ohio MRC by going to http://www.serveohio.org. Please contact the Delaware County MRC Coordinator shown in this listing for further information or assistance.

Volunteer Count:

Physicians	4
Physician Assistants	0
Nurse Practitioners	15
Nurses	97
Pharmacists	8
Dentists	0
Veterinarians	5
Mental Health Professionals	3
EMS Professionals	0
Respiratory Therapists	0
Other Public Health/Medical	8
Non-Public Health/Non-Medical	0
Total	140

Recent Activities:

7/29/2010
A H1N1 Thank you dinner/ MRC meeting was held at the Delaware General Health District. Statistics of H1N1 were presented. Liability protection, upcoming events, training and speaker ideas were discussed. Members present brainstormed on what the focus should be between disasters. Minutes from the meeting were sent to all members.

6/1/2010
The MRC Coordinator attended the Integrated Medical, Public Health, Preparedness and Response Training Summit in Las Vegas.

3/12/2010
The Delaware County MRC was very active in the H1N1 response. Many served as vaccinators at multiple clinics, some answered questions of concerned parents waiting in line, and others simply served as runners for those vaccinating. Our MRC volunteers did an excellent job and were willing to do whatever was asked of them. MRC volunteers also assisted with the distribution of consent forms and served as scribes for vaccinators. Having volunteers who completed training prior to the beginning of the H1N1 response was extremely helpful and made volunteers accessible early in the response.

1/8/2010
Our agency conducted the first mass H1N1 Immunization Clinic in Central Ohio which served children, pregnant women and healthcare workers on Monday, Oct. 26, 2009. We were the first area clinic that served all children up to age 18 rather than limiting based on ages or chronic diseases. An overwhelming turnout caused a major traffic jam. Some clients ended up waiting five hours or more. Many expressed great frustration and anger, particularly because they were trapped in line and didn't know what was going on. To overcome the issues observed during this clinic it was decided to a process in place to provide our clients with more real time information. We were featured on CNN & The Today Show. Other intended sites were cancelled or delayed because of the concerns expressed by local law enforcement. Therefore plans were made with the goal of preventing traffic and parking problems as well as getting large groups of individuals vaccinated as soon as possible. Actions taken to address the issue(s): Our review identified communication needs, so we implemented several improvements immediately. Social Networking: We tapped into the social network system to keep our clients informed. We registered into Twitter and requested our population to follow us for the latest information. Twitter took the visitors or followers to our website. Agency Website: The agency website front page was completely revamped to focus on H1N1 information. The website was updated with the latest local, state and national information on H1N1 vaccination. The new clinic time and location with maps and map quest links were provided for the client's convenience. Web Cam Live Feed: We implemented live webcam feed on our website during H1N1 vaccination clinics so clients could view the live feed and see the length of waiting lines by visiting the agency website. We used the live webcam for all of our remaining high-risk-only clinics until we implemented a new online scheduling system in December for appointment only clinics. Online Appointment System: We were the first to implement the online appointment system through eMedischedule.com in Central Ohio. The online system enables our clients to make their appointments for the whole family 24/7. We have had some requests from the clients who have called our agency to make appointments for them. Our staff has very efficiently met their requests. Clients designate their age bracket when scheduling, so appropriate staffing and vaccine needs can be determined. The system also shows the client flow during the day.

12/15/2009
H1N1 clinic staffing for mass clinics was provided by MRC nurses and volunteers

Last Updated on 8/10/2010