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Delaware County MRC Unit Profile
| Community/Jurisdiction Served: |
Ohio -
Delaware County
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| Sponsoring Organization: |
Delaware General Health Dsitrict
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| Date Established: |
7/24/2007
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| Unit Information: |
1 W Winter St
Delaware, OH 43015 http://www.delawarehealth.org/DC-MRC.html |
| Contact Information: |
Lux Phatak
3 W Winter St
P.O.Box 570 Delaware, OH 43015
Phone: (740) 203-2081
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| Profile: |
Delaware County MRC was initiated in coordination with the Citizen’s Corp. MRC mission development and volunteer recruiting ideas have been jointly developed.
The Delaware County MRC coordination is lead by the Delaware General Health District. Delaware County MRC deals with surge capacity in a local disaster, including assisting mass prophylaxis/vaccination clinics or other major public health needs. The unit is partnered with the EMA, EMS, Law Enforcement agencies, Red Cross, County Mental Health Services, Council for Older Adults, Local Hospital, VRC, Citizen Corps, and other County resources to develop a coordinated response to a disaster. It is limiting recruitment to licensed health and medical personnel, including nurses, nurse practitioners, veterinarians, pharmacists, doctors, chiropractors, physician assistants, and dentists, and other community resources in the county. This unit is recruiting members for its MRC by making presentations and/or delivering brochures, Citizen Corps meetings, meetings of professional organizations, mailings, health fairs, and other community gatherings. The unit has a core of about 127 volunteers and will be developing a core curriculum based on the suggested MRC core competencies. These MRC volunteers will be included in exercises being planned by the County. We encourage all prospective volunteers to register with the Ohio MRC by going to http://www.serveohio.org. Please contact the Delaware County MRC Coordinator shown in this listing for further information or assistance.
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| Volunteer Count: |
| Physicians |
4 |
| Physician Assistants |
0 |
| Nurse Practitioners |
15 |
| Nurses |
97 |
| Pharmacists |
8 |
| Dentists |
0 |
| Veterinarians |
5 |
| Mental Health Professionals |
3 |
| EMS Professionals |
0 |
| Respiratory Therapists |
0 |
| Other Public Health/Medical |
8 |
| Non-Public Health/Non-Medical |
0 |
| Total |
140 |
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| Recent Activities: |
1/8/2010
Our agency conducted the first mass H1N1 Immunization Clinic in Central Ohio which served children, pregnant women and healthcare workers on Monday, Oct. 26, 2009. We were the first area clinic that served all children up to age 18 rather than limiting based on ages or chronic diseases. An overwhelming turnout caused a major traffic jam. Some clients ended up waiting five hours or more. Many expressed great frustration and anger, particularly because they were trapped in line and didn't know what was going on. To overcome the issues observed during this clinic it was decided to a process in place to provide our clients with more real time information. We were featured on CNN & The Today Show. Other intended sites were cancelled or delayed because of the concerns expressed by local law enforcement. Therefore plans were made with the goal of preventing traffic and parking problems as well as getting large groups of individuals vaccinated as soon as possible.
Actions taken to address the issue(s): Our review identified communication needs, so we implemented several improvements immediately.
Social Networking: We tapped into the social network system to keep our clients informed. We registered into Twitter and requested our population to follow us for the latest information. Twitter took the visitors or followers to our website.
Agency Website: The agency website front page was completely revamped to focus on H1N1 information. The website was updated with the latest local, state and national information on H1N1 vaccination. The new clinic time and location with maps and map quest links were provided for the client's convenience.
Web Cam Live Feed: We implemented live webcam feed on our website during H1N1 vaccination clinics so clients could view the live feed and see the length of waiting lines by visiting the agency website. We used the live webcam for all of our remaining high-risk-only clinics until we implemented a new online scheduling system in December for appointment only clinics.
Online Appointment System: We were the first to implement the online appointment system through eMedischedule.com in Central Ohio. The online system enables our clients to make their appointments for the whole family 24/7. We have had some requests from the clients who have called our agency to make appointments for them. Our staff has very efficiently met their requests. Clients designate their age bracket when scheduling, so appropriate staffing and vaccine needs can be determined. The system also shows the client flow during the day.
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12/15/2009
H1N1 clinic staffing for mass clinics was provided by MRC nurses and volunteers
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11/4/2009
MRC volunteer participation at Delaware County H1N1 Clinic
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10/26/2009
MRC Volunteers participated in the first H1N1 mass clinic in Delaware County.
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9/11/2009
County Fair - Health Department Booth duty. The theme for this year is H1N1.
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Last Updated on 1/8/2010
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