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Establishing: Application and Screening Procedures

One of the primary roles of an MRC unit in the community is to pre-identify and pre-credential volunteers. Pre-identifying and pre-credentialing volunteers and managing volunteer information is a significant portion of the daily routine of the MRC unit. Because the MRC volunteers’ work is potentially difficult and sensitive, careful screening of volunteers is important.

As volunteers express interest in your unit, you should capture the necessary information about them to make an informed decision about whether they are an appropriate fit with your unit. Not every potential volunteer will be suitable for your unit, and it is important to have guidelines for making this decision consistently. The application process should gather information for your volunteer database. It is helpful to gather the most information you can, rather than having volunteers complete multiple forms over time.

A consistent means of accepting, processing, and reviewing these applications is essential. You must document guidelines for determining if a volunteer is suitable for your unit. Although it can be difficult to decline a volunteer’s offer of service, provide a thoughtful justification for this decision consistent with your documented guidelines. See Risk Management Policies below for more information and the TA Series publication Developing Volunteer Relationships and Capabilities for information on developing your application and screening process.

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Last Updated on 8/23/2006