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Developing: The Screening Process

There is no standardized screening process for MRC volunteers. Based on input from the housing agency and potential response partners in your community, a recommendation is to use any combination of the following:

• Application review
• Interview
• Reference checks
• Criminal background checks
• Employment and/or educational background checks
• Credential verification (varying levels based on needs)

Regardless of the combination you choose, it is important that you document your screening policy and apply it consistently to each volunteer. Failure to document and apply your unit’s screening policy consistently subjects your unit or its housing agency to legal liability.

Reviewing Applications

Most MRC units have developed an application form to be completed by prospective volunteers. The information gathered varies among communities. Generally, you should collect information that will guide your subsequent screening efforts, which includes:

• Basic contact information
• History of prior work and volunteer experiences
• Current or inactive certificates and credentials relevant to the person’s possible volunteer activities
• Other skills (e.g., fluency in another language)
• An idea of the type of activities the potential volunteer would like to participate in
• The person’s availability regarding the time he or she can commit

Check the application to ensure it is complete and legible. (It is easier to obtain thorough and accurate information in the initial review than later, when you are entering the data into your record-keeping system).

Items to Consider for the Volunteer Application Form

Consider the following items when preparing your application form:

• Contact information
• Applicant’s interest in volunteering for the MRC, including desired contribution
• Applicant’s availability
• Prior volunteer experiences
• Relevant work and educational history
• Other skills (e.g., fluency in another language)
• Limitations (e.g., physical or health)
• Current (or inactive) certificates, licenses, or other credentials
• Personal and professional references
• Authorization to use applicant’s photograph for public relations purposes

Community Practices

Some MRC units are working with area hospitals to create a standardized volunteer application and credentialing form. Many MRC units are working with state health departments to register and credential volunteer health professionals.

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Last Updated on 8/21/2006